All NSC spare parts and printheads are 100% guaranteed and backed by OEM warranties.

NSC sells genuine Citizen printer parts and Citizen printheads - 100% guaranteed and backed by an OEM warranty.

  800-500-6421 x2298

You can place all of your Citizen parts and Citizen printhead orders from National Service Center. We offer same-day shipping so you can get the parts you need, when you need them.

Help Desk — Staffed with factory trained technicians, Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern time, NSC's team of professionals can provide:

Troubleshooting Assistance Parts Recommendations
Problem Diagnosis Repair Recommendations
Post-Installation Hardware Support

Here are just a few of the parts that we carry:

JE69202-0 Citizen - Main Logic Board
JE99694-00 Citizens - Printhead Assy 72XXE
JE99674-00 Citizen - Ribbon Frame Assembly
JE99149-10 Citizen - Printhead 203dpi
JE99711-00 Citizen - Platen Roller
JE69180-00 Citizen - PCB, Operation Panel
JE69180-0 Citizen - PCP OP Panel 7201/7202
JE69171-0 Upper Adjustable Sensor Assy.
JE99454-00 Citizen - Front Case
JE99128-0 Spring
JE99682-00 Assy, Ribbon Holder
JE69172-0 Lower Adjustable Sensor Assy.
JE99713-00 Citizen - Control Panel Membrane
JE99473-00 Citizen - Front Plate
JE99172-0 Citizen - Guide, Open Under
JE99171-0 Citizen - Guide, Upper Open
JE99453-00 Citizen - Front Cover
JE99145-0 Citizen - Open guide lever
JE99132-00F Citizen - Guide Open Lever
JE99167-00 Citizen - Ribbon Shaft Holder

All calls received through the Help Desk are logged and tracked through our parts and repair tracking system to assure customer satisfaction from the initial call to the resolution.

Contact a Parts Distribution Representative 800-500-6421, X-2298
Tech Hotline for Parts Identification Assistance 800-500-6421, X-2255
Request Online Ordering Access Click here
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